Got a question?
No problem.

It’s normal to have questions and to get back the right answer. Feel free to ask if you don’t find something you expect on Delord shop.

+39 3313367000

About Dshop

How do I place an order on Dshop?

To place an order, choose the product add it to the cart and finally enter your details to proceed with the payment.

How do I create my own Dshop account?

To create your account on Dshop connected to the Register Page  and register your data to proceed with your purchases, access special offers and much more.

Do I need to link my bank account?

Absolutely not, you can pay conveniently with your credit card or your PayPal account safely.

How do I track my order?

Once the order is placed, you will receive updates on the shipment and tracking code to track the shipment on your email address.

Managing Your Account

How do I manage my account?

You can update your profile by connecting to your private area, from which you can access the history of your orders, your downloads and much more.

How secure is the admin area?

Dshop is protected by SSL certificate, we do not store any information on your payment cards and you can request cancellation of yours at any time as described in our privacy policy.

How do I cancel my account?

To cancel your account on Dshop send an email to info@delord.it and your account will be deleted within 48h.